Global House, Saville Road, Peterborough, Cambridgeshire, PE3 7PR
01733 731522

IDD

INITIAL DISCLOSURE DOCUMENT


The Financial Conduct Authority (FCA) is the independent regulator of financial services. Use this information to decide if our
services are right for you. Parkhill Enterprise Ltd t/a Westbrook Car Sales, Global House Saville Road Peterborough PE3 7PR is
authorised and regulated by the Financial Conduct Authority (our registration number is 775895 as a credit broker and is
included on the Financial Services Register https://register.fca.org.uk


Your Finance Options 
We act as an FCA-regulated credit broker and not a lender. We could introduce you to a limited number of finance providers and
their finance products which may have different interest rates and charges. We are not an independent financial advisor. We
will provide details of products available from the finance providers we work with, which have been selected by ourselves to
meet our own commercial interests and provide our customers with good outcomes. Our services do not offer all market
options, and we are only able to offer finance products from the partners on our panel; there may be better options available
for you in the open market as we are not impartial, and no advice or recommendation will be made. You must decide whether
the finance product is right for you therefore we do recommend carrying out your own research.


We work with the following finance partners: MOTONOVO/BLUE MOTOR FINANCE and have commercial terms in place with
each partner on our panel. In the event you have acceptances with more than 1 partner on our panel, we will make you aware
of this. We will always try to provide you with the best outcome we are able to from our panel, however it is always your
decision which finance acceptance to proceed with.


What Will You Have To Pay Us For Our Services
We do not charge a fee for our services, however we will receive a commission for introducing you to a finance provider with
whom we work with, if you proceed with an acceptance. This commission is a fixed payment or fixed percentage of the amount
you finance but can vary by finance provider. This does not impact the rate or acceptance you are provided. You will be provided
with full information on the amount we will receive and how this has been calculated before completing your finance agreement
and you can request further information at any time.
In identifying and assessing your requirements we may seek information about your personal circumstances to pass to our
finance partners, to assist them in making a decision. It is therefore important that you provide us with accurate and relevant
information. 


Before the sale you can expect:
To have any significant and unusual exclusions or exceptions relating to the finance agreement brought to your attention
A clear statement of price, including where applicable a breakdown of any interest charges
The commission we receive from the finance provider will be disclosed to you before proceeding with the finance agreement
Details of your cancellation rights and our complaints procedure
Copies of your finance agreement documentation or information as to when these documents will be dispatched


After the sale you can expect: 
Not to encounter any barriers regarding the Right of Withdrawal from your finance agreement within regulatory agreed
timeframes.
To have any complaint dealt with in a timely and professional manner.


CONFIDENTIALITY & DATA PROTECTION
Your information will only be disclosed/provided to third parties for the purposes of providing, arranging, administering, and
renewing finance contract(s) and for the purposes of monitoring and/or enforcing compliance with regulatory rules/codes. For
full details of where your information will be sent and the purpose of such data transfer, please ask us.
We always aim to provide a first-class service, however if you have any cause for complaint any enquiry can be raised by
contacting us using the address and telephone number below. Should you remain dissatisfied, you have the right to ask the
Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service: Financial Ombudsman
Service, Exchange Tower, London, E14 9SR.

If at any time you feel you have not been treated fairly by any member of our staff, please contact us by writing to Parkhill
Enterprise Ltd t/a Westbrook Car Sales, Global House Saville Road Peterborough PE3 7PR or by telephone 01733 731522 or
email us at [email protected]

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Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing: https://tfl.gov.uk/modes/driving/check-your-vehicle/

Westbrook Car Sales accepts no responsibility for the accuracy of TFL's data and the consequences occurred
Westbrook Car Sales

To save timely negotiation all our cars are heavily discounted upfront and offered nearer cost price, saving customers up to £2000 when compared to our competition. This ensures we are treating every customer the same. This fee is a compulsory fee and applies to all customers.

Variable admin fee is charged as listed below:

  1. Retail customers pay £199.
  2. Repeat customers purchasing a 2nd car within 12 months of the original invoice date £0.
  3. Retail customers arranging finance using brokers outside of our immediate panel of lenders £399.
  4. Trade customers making a purchase as the motor trade £499.
  5. Export customers including Northern Ireland and the Republic of Ireland £499.
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